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5.  Support

5.1  Do you operate a telephone "help desk" for users?

We currently offer telephone support and for now it is free. Phone +44 (0) 1684 585212. Please note that telephone support is only in the English language at the moment.

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5.2  What other support do you provide?

If you are a registered user, you may log a support ticket on our website. Simply login to your account homepage and select support. Click here to login

Support may also be obtained by emailing support@translution.net. Please include your licence number and registered username in your communication

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5.3  Do you charge for upgrades?

No, as a subscriber you are not charged for any upgrades to your existing product, although we will charge for upgrades say from Translution Pro to Translution Business.

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