Registration and Activation
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OUTLOOK EXPRESS & OTHER USERS
Go to the Translution Menu options from the Start Menu and select Activation.
When the Activation screen appears, enter you email address into the
appropriate text fields, then copy the activation code from your activation
code email and paste it into the box labelled Activation Code.
OUTLOOK USERS
In the main Outlook screen, navigate to Translution -> Tools ->
Activation. You should enter the activation code that you have been given and
select Activate.
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On the Translution website please select login to login to your account. You
will be taken to your personal account home page. From the menu on the left
hand side of the screen, select Contact Information, you will be shown your
registered contact details. Select the incorrect email address and delete it.
You may enter a new email address.
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You may have multiple email addresses in your Outlook profile. You should
activate the default address, this is the one that Translution recognises in
its activation procedure.
1) First you will need to deactivate the address that you have activated. This
can be done quickly and easily on the Translution website. See the FAQ on I
have activated the wrong email address how do I change this?
2) You should open MS Outlook and cancel the registration screen that appears.
Navigate to Translution -> Tools -> Activation. Enter your activation
code and press activate. This will reactivate your Translution software using
the default MS Outlook address.
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Large amounts of unsolicited email (known as spam) is sent everyday. In order to
reduce the amount that users are receiving, many email providers are turning to
complex anti-spam software. With the majority of emails, this software does
indeed block spam, however, many legitimate emails are also blocked. If you
have registered for Translution software and have not received your
registration details and activation code, you will need to check with your ISP
that your email is not getting blocked by such methods. Many ISP's now provide
you with what is generally known as a White List or list of known / trusted
users from whom you may receive emails. Please ensure that you have added
translution.com to this list.
To retrieve your activation code, you may log into your Translution account
using the details that you registered. Your account homepage will display your
activation code.
Also see: I have registered the wrong email address how do I change this? For
other registration & activation problems, please email
support@translution.net
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Applies to Pro Trial/Pro Users only.
On the Translution website please select login to login to your account. You
will be taken to your personal account home page. From the menu on the left
hand side of the screen, select User Maintenance, you will see a list of your
activated email addresses. Select the incorrect email address and press remove.
You may now activate the correct email address by returning to your Translution
software and following the activation procedure.
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You must have an active internet connection to activate the Translution
software. Please check that you do not have any firewall or internet security
software installed which may be blocking access from Translution Software to
the internet.
If you do not have any such software or have already tried this, Translution has
developed a small .exe file to diagnose what may be causing this problem. You
can download a zip folder by
clicking here. All the files in this folder should be extracted on to a
folder on your hard drive, and you should run the standaloneactivation.exe
file. Please copy and send your licence code and the results of this test back
to support@translution.net , we
will, within reason, provide as much help as possible to get your software
activated.
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